I have received my item but it is faulty, what should I do?

I have received my item but it is faulty, what should I do?

We are very sorry about this, there may be a very small percentage of items that will be DOA (Dead On Arrival), which are usually damaged in transit in most of the cases . Please contact us and give a full detailed description of the problem, as well as a photo of the faulty parts and your order number. We will respond to you within 48 hours and we will try our best to solve the problem. Normally we will provide a number of options for faulty items.