• which shipping way my order will use?
• How do I change my Newsletters email address?
• Do you have a newsletter that I can subscribe to?
• I have received my item but it is faulty, what should I do?
• I have received my item but packaging damages during transit, can I change the item?
• Can you reserve an item for me?
• Can I physically see an item before I purchase it?
• Why are your prices so low?
• What should I do if I found item received is not exactly what was described when I placed the order
• How do I get answers to specific product questions?
• What should I do if I forgot my login password?
• How do I update my account information?
• How do I open an account?
• Are parcels covered by transit insurance?
• What should I do if my item arrived with missing parts?
• Why do I receive a different item with what I have ordered?
• Where can I track my order?
• Which courier do you use?
• When will you ship out my order?
• What is a CSC Code?
• There is a Coupon code field in the checkout page, what is it and how can I get one?
• How long does it take to confirm my payment?
• Where can I change my payment method?
• Is your site safe for using credit card?
• What happens if I do not have a credit card?
• Is Lay-by available?
• Do your prices include GST?
• How long do I have until I have to pay for my order?
• Can I pay by money order, bank cheque or direct deposit?
• Can I pay with my bank card or credit card?
• . What payment methods do you accept?
• Where can I change my payment method?
• Can I purchase a single item from a wholesale carton lot?
• What happens if the item I wish to order is out of stock?
• Where can I find my pervious orders record?
• Where can I find my pervious orders record?
• How do I check my order status?
• Why would my order be cancelled when I prepare to pay for my order?
• Why would all the items in my shopping cart no longer become available when I check out?
• Can I cancel or change my order once the order is confirmed?
• How do I get my invoice?
• How do I place an order?